Capture the details
Keep the reported issue and repair record together.
Newthirdeye · Independent software project
Every repair has a story.
Keep it together.
Customer conversations, repair progress and clear handovers — a software project being built for independent mobile shops.
The Newthirdeye staff workspace is available for controlled testing. Shop accounts are provisioned manually; do not enter real customer information.
Read the privacy noticeMake decisions clear
Track estimate revisions, recorded approvals and repair progress.
Record the handover
Distinguish a repair ready for collection from a device actually returned.
A focused first pilot
The repair workflow is implemented locally. Official WhatsApp dashboard webhook testing has succeeded; a complete customer conversation inside the application is still being verified. The service is not open for public sign-up.
WhatsApp communication and customer history are the product direction. Shops will keep their existing billing system. No claim of Meta partnership, production approval or guaranteed sales growth is made.
Contact
For support and privacy enquiries, contact newthirdeye.support@gmail.com.